Privacy Policy

1. Information we collect

When you place an order, request a free design, or contact us, we may collect information such as your name, email address, phone number, shipping and billing address, and order details.

We also automatically collect some technical information when you visit our site, such as your browser type, device information, and IP address.

2. How we use your information

• To process and fulfill your orders, including payment and shipping.
• To communicate with you about your order, delivery, or an inquiry you’ve submitted.
• To send you marketing emails, but only if you’ve opted in (for example, by checking the mailing list box at checkout).
• To improve our website, products, and services.
• To detect and prevent fraud.
• To comply with legal obligations.

3. Cookies & tracking technologies

We use cookies and similar technologies that are necessary for our site to function, such as keeping items in your cart.

We also use cookies from analytics and advertising providers (such as Google) to help us understand how visitors use our site and to show relevant ads, and from our email provider, Omnisend, to understand how you engage with our emails.

Most browsers let you control or delete cookies through their settings. Blocking some cookies may affect how parts of our site work.

4. How we share your information

• Our payment processor, Stripe, to process card payments and any financing you choose at checkout (such as Affirm or Klarna, where offered).
• Other payment processors that handle card transactions on our behalf.
• Service providers who help us operate our website and communicate with customers, including our email marketing provider, Omnisend (marketing emails only if you’ve opted in).
• Shipping carriers, to deliver your order.
• Legal or government authorities, when required by law.
• A successor entity, if our business is involved in a merger, acquisition, or sale of assets.

We do not sell your personal information for money.

5. Data retention

We keep your information for as long as necessary to fulfill the purposes described in this policy, including any retention periods required for tax, accounting, or other legal purposes.

6. Your privacy rights

Depending on where you live, you may have the following rights regarding your personal information:

• The right to know what personal information we have collected about you.
• The right to request access to or a copy of your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of marketing emails at any time, using the unsubscribe link in any email we send.

We will not discriminate against you for exercising any of these rights. To submit a request, contact us using the details below.

7. Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.